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TERMS & CONDITIONS

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LOWEST PRICE GUARANTEED - Being 100% online, with Bulk Buying Power & Dealing Directly with the Manufacturers combined with Low Overheads means more savings for you, hence we are able to offer our Lowest Price Guarantee. We Guarantee to always provide to our valuable customers the Lowest Prices, Best Service, Latest Products, Largest Range and are the premiere Company in Australia to offer a Quality & Satisfaction Guarantee or your money back. 

This is our commitment and forms part of our company charter of trading. Carrom Australia is now the largest online Specialist Carrom retailer in Australia. We are also the only Specialist Company with products approved by both the Australian and International Carrom Federations.

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RETURNS POLICY - IF you are not totally satisfied with your purchase, simply contact us for a Returns Authority Number. This must be done within 7 days of delivery and we will be happy to either replace the item or provide you with a full refund of the purchase price less any shipping costs we have incurred. Please note that we will only accept returns if the goods are returned in their original condition they must be unused, in a re-saleable condition and with a copy of the purchase invoice. We reserve the right to reject any items that do not meet these conditions.

If at time of delivery you observe that the external packing carton is damaged, please register your observations immediately with the carrier and obtain a reference number. All costs involved in returning the goods in question will be the responsibility of the purchaser prior to a refund or exchange being issued. 

PRICE - Whilst all attempts are made to accurately price all products, in the event of a price being incorrect, we reserve the right to notify you of this and correct pricing prior to completing your purchase. 

STOCK - Orders may be delayed or cancelled if stock is unavailable at the time of purchase. We will notify you by email promptly if this is the case.

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All Our Real Wood Carrom Boards and Accessories are AQIS Compliant.

 Carrom Australia Pty Ltd., ABN 82 224 132 447, ACN 078985 145